• Hospitals
  • Assisted Living
  • Hospice
  • Behavioral Health

The area's most prestigious medical facilities trust Dutchess Tel-Audio for their nurse-to-patient communication systems. We maintain our impeccable reputation among health care clients by providing:

  • 24/7/365 prompt on-call service response
  • Direct access to qualified service technicians even after hours and on holidays
  • A professional repair shop, stocked with a full complement of emergency replacement parts

Dutchess Tel-Audio brings the power of the West-Com line of nurse call products to the Hudson Valley region. Versatile, intuitive, and most importantly highly dependable, the West-Com nurse call systems offer many advanced features:

  • Full duplex audio communication between patient and nurse
  • The industry's largest and only fully interactive touch screen master station
  • Vast integration possibilities, including interface with Vocera wireless pendants, SpectraLink telephones, smart phones and pocket pagers WITHOUT the need for costly middleware
  • Streamlined interface with HL7 Admissions-Discharge-Transfer (ADT) platforms
  • Multiple reporting and tracking options through West-Coms' FocusCare Historian reporting package
  • No recurring license fees -- EVER!

Download Brochure for Acute Care Applications (pdf)
Download Brochure for Clinic Applications (pdf)
Download Brochure for Senior Living Applications (pdf)
Download Brochure for Behavioral Health Applications (pdf)


Nurse/patient communication is a vital component of patient safety. We encourage our prospective customers to check our customer references...and to check those of our competitors.

Contact us anytime to obtain reference information and to schedule a free demonstration of this incredible system.

Legacy Parts Clearance

Many parts for Dukane ProCare nurse call systems are still in stock. As a last time buy opportunity, we are making these parts available on a first come first served basis. For pricing and more information, please e-mail info@dutchesstelaudio.com

West-Com company logo Empty patient room with beds West-Com NCM-FCH master station West-Com-Video West-Com DPS-2000 dual bed patient station bhk